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MakeMyTrip

Overview

MakeMyTrip is an Indian online travel company that offers booking services for flights, hotels, holiday packages, rail tickets, bus tickets, and ancillary travel products. It is one of the largest online travel agencies (OTAs) operating in India and serves both domestic and outbound international travellers.

Field Detail
Type Online travel company
Industry Travel and tourism, e-commerce
Founder Deep Kalra
Founded 2000
Headquarters Gurugram, Haryana, India
Country of origin India
Listing NASDAQ (ticker: MMYT)
Services Flights, hotels, holidays, rail, bus, cabs

Background

MakeMyTrip was founded by Deep Kalra in 2000, initially focusing on the United States–India travel market by serving the non-resident Indian community with online air ticketing. With the liberalisation of the Indian aviation sector and the rise of low-cost carriers in the mid-2000s, the company expanded its services to Indian domestic customers and broadened its product portfolio.

History and timeline

  • 2000: The company was founded by Deep Kalra, targeting the US–India travel segment.
  • 2005: Launch of the Indian consumer business following the growth of the domestic aviation market.
  • 2010: MakeMyTrip listed its shares on the NASDAQ stock exchange in the United States, becoming one of the first Indian internet companies to do so.
  • 2016: Announced a merger with the Ibibo Group, the operator of Goibibo and redBus, in a transaction with Naspers and Tencent. The deal consolidated several major Indian OTAs under the MakeMyTrip umbrella.
  • 2017 onwards: Operates Goibibo and redBus as separate consumer brands while integrating supply and technology platforms.

Services

  • Air travel: Domestic and international flight bookings across full-service and low-cost carriers.
  • Accommodation: Hotel, homestay, and alternative accommodation bookings in India and abroad.
  • Holiday packages: Curated and customised tour packages for domestic and outbound destinations.
  • Ground transport: Rail ticketing in partnership with IRCTC, intercity bus tickets through redBus, and cab bookings.
  • Corporate travel: Business travel management through dedicated corporate offerings.

Corporate structure

MakeMyTrip Limited is incorporated in Mauritius and operates its core business through Indian subsidiaries headquartered in Gurugram. The group's principal consumer brands include MakeMyTrip, Goibibo, and redBus. Naspers (through its investment arms) became a significant shareholder following the Ibibo merger; the shareholding structure has evolved through subsequent transactions involving Trip.com Group and other investors.

Significance

MakeMyTrip is widely regarded as a pioneer of online travel commerce in India. It contributed to the shift from offline travel agencies to digital platforms, helped popularise online air ticket booking among Indian consumers, and supported the growth of low-cost carriers by providing a major distribution channel. The 2016 consolidation with Ibibo created one of the largest OTAs in the Indian subcontinent in terms of bookings and gross transaction value.

References

  • Wikidata entry: Q3630923
  • MakeMyTrip official website
  • U.S. Securities and Exchange Commission filings by MakeMyTrip Limited