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Dialog Axiata

Dialog Axiata Headquarter Tower
Dialog Axiata Headquarter Tower Image: Wikimedia Commons. Mithila Madawa Gunathilake / CC BY-SA 4.0

Overview

Dialog Axiata PLC is a Sri Lankan telecommunications company headquartered in Colombo. A subsidiary of the Malaysian telecommunications group Axiata, it is one of the largest mobile network operators in Sri Lanka and offers a portfolio of mobile, fixed-line, broadband, digital television, and digital financial services.

Key Facts

Name Dialog Axiata PLC
Industry Telecommunications
Headquarters Colombo, Sri Lanka
Country of operation Sri Lanka
Parent company Axiata Group Berhad (Malaysia)
Listing Colombo Stock Exchange
Services Mobile, fixed broadband, pay TV, digital services

Background

Dialog operates as the Sri Lankan arm of Axiata Group Berhad, a Kuala Lumpur–based regional telecommunications conglomerate with subsidiaries and affiliates across South and Southeast Asia. Within the Axiata portfolio, Dialog stands alongside operators such as Celcom in Malaysia, XL Axiata in Indonesia, Robi in Bangladesh, and Smart in Cambodia.

The company provides 2G, 3G, and 4G mobile services across Sri Lanka, and has been an early mover in the country in deploying advanced mobile broadband technology. It also operates fixed-line voice and data services, satellite and terrestrial pay-television, and a mobile money platform branded eZ Cash.

Operations

Mobile services

Dialog's mobile network covers most of Sri Lanka and supports voice, SMS, and high-speed data. The company markets prepaid and postpaid services to retail and enterprise customers.

Fixed broadband and television

Through its subsidiaries, Dialog provides home broadband over fibre and fixed wireless access, as well as direct-to-home satellite television and IPTV services.

Digital services

Dialog has invested in digital platforms covering mobile financial services, enterprise ICT, cloud, and Internet of Things solutions. eZ Cash is among its better-known consumer digital products.

Significance

As one of Sri Lanka's principal telecommunications providers and a constituent of the Colombo Stock Exchange, Dialog Axiata plays a central role in the country's mobile penetration, broadband rollout, and digital economy. Its parent company Axiata is one of the largest telecommunications groups in Asia, and Dialog is among its key operating units outside Malaysia.

References