Swiggy is an Indian on-demand convenience delivery platform best known for its food delivery service. Headquartered in Bengaluru, Karnataka, the company connects users with restaurants, grocery stores, and other merchants through a mobile application and website, with deliveries fulfilled by a fleet of contracted delivery partners. Over time, Swiggy has expanded beyond restaurant food delivery into adjacent verticals such as instant grocery and essentials delivery, parcel pickup and drop, and dine-out reservations.
| Type | Public company |
|---|---|
| Industry | Online food ordering, hyperlocal delivery, e-commerce |
| Headquarters | Bengaluru, Karnataka, India |
| Country of origin | India |
| Parent | Bundl Technologies Private Limited |
| Founders | Sriharsha Majety, Nandan Reddy, Rahul Jaimini |
| Core services | Food delivery, Instamart (grocery), Genie (pickup and drop), Dineout |
| Stock listings | BSE, NSE |
Swiggy is operated by Bundl Technologies Private Limited. The company was founded in 2014 by Sriharsha Majety and Nandan Reddy, alumni of the Birla Institute of Technology and Science (BITS) Pilani, along with Rahul Jaimini, an engineer who had previously worked at Myntra. The platform launched in Bengaluru with a small set of partner restaurants and an in-house delivery fleet, distinguishing it from earlier listing-only food platforms in India by handling logistics directly.
Swiggy operates a three-sided marketplace involving customers, merchants (primarily restaurants and stores), and delivery partners. Revenue is generated through commissions charged to restaurant partners, delivery fees, advertising and promoted listings, and subscription programmes such as Swiggy One, which offers benefits across food delivery and other verticals.
The core service allows users to browse menus from nearby partner restaurants, place orders, and track deliveries in real time. Swiggy operates in a large number of Indian cities and towns and is one of the two principal players in the Indian food delivery market, alongside Zomato.
Instamart provides quick-commerce delivery of groceries, household essentials, and related items from a network of dark stores, typically within tens of minutes of the order being placed.
Genie is a pickup-and-drop service used for sending packages, documents, and small items within a city using Swiggy's delivery network.
Dineout, integrated into the Swiggy app after its acquisition, offers restaurant discovery, table reservations, and dining-related deals.
Swiggy One is a paid membership programme that bundles benefits such as free delivery and discounts across food delivery, Instamart, and Dineout.
Swiggy is widely regarded as one of the defining companies of India's consumer internet era. It helped popularise app-based food delivery in Indian cities, contributed to the growth of the cloud kitchen ecosystem, and created large-scale gig employment for delivery partners. Its expansion into instant grocery delivery is part of a broader shift in Indian urban retail towards quick commerce. As a listed company on Indian stock exchanges, Swiggy is also a notable example of a venture-funded technology firm transitioning to public markets.